Our Process

Deposits

Non-refundable deposits of $500.00 are required to reserve your puppy. Puppy selection is based upon the order in which the deposit is received, and are gender specific. Balances are due in cash at time of pickup. In the event a puppy is not available by death, miscarriage, single gender litter, etc., our clients have the option of a refund or transferring their deposit to an available or future litter. Generally, deposits can be made in cash, via PayPal or check. Again, balances are due in cash at the time of pickup.

Waiting List

We maintain a waiting list on all of our litters. If you have interest in a puppy please contact us and let us know if you would like a male or a female. There is no obligation to purchase a puppy from us once they are born and there is no fee to be on our waiting list. When the puppies are born we go down the waiting list in the order in which you contacted us. At that time should you still want a puppy we request a $500.00 non-refundable deposit. This deposit is rolled into the total price of your puppy. 

 

Puppy Selection

Puppy selection and pickup occur on the same day. We often have clients who travel long distances to purchase a puppy from us and this arrangement helps them to not have to make multiple trips. It therefore is vitally important that you arrive on time for your puppy selection and pickup. If you fail to do so your selection slot will be given to the next family and you will drop down the list for your selection/pickup. If you fail to keep a second appointment you will forfeit your puppy and your deposit. Please make every effort to keep your appointment and inform us as soon as possible if there is a problem. The puppies will be available to go to their new homes towards the end of February, 2019. We will contact you to schedule an appointment for selection and pickup. 

Health Guarantee

When the puppies leave our possession they have received their first puppy shot, been checked and confirmed as healthy by our vet, and have been dewormed.

 

The puppies to the best of our knowledge are free of major communicable diseases (parvo, distemper, hepatitis).  Your puppy has received his first vaccine. It covers the major communicable diseases experienced by puppies. Your puppy is warranted against Parvo, Hepatitis and Distemper for 7 days following the pickup of your puppy. We do not pay for vet visits. However, if your puppy is documented by your vet and our vet agrees that your puppy developed one of the above listed diseases we will take the puppy back and give you a full refund. Coccidia, bacterial infections, worms and Giardia are not warranted as they are common in puppies and can be acquired at any time by your puppy. 

Buyer agrees to take their pup to a licensed veterinarian within 2 business days for a health check. Documentation of this visit should be sent back to us by either you or the veterinarian. Send documentation via email to Moutonblancfarms@gmail.com. All veterinary care is paid for by the buyer.

 

A puppy may be returned within 72 hours for a refund, less the deposit received. Refunds are given after the puppy have been returned to Mouton Blanc Farms and has undergone a complete health check by our veterinarian and has completed our period of isolation with no health issues presenting.

 

We have had our females tested for the following genetic diseases common in Golden Retrievers: Progressive Retinal Atrophy (PRA-1,PRA-2) and Muscular Dystrophy (MD). We warrant our puppies against the following the above genetic diseases for 2 years. 

If your pup is determined by your veterinarian and confirmed by our vet to have one of the above genetic diseases we will refund the entire cost of your puppy. We reserve the right to have our veterinarian examine your dog or do diagnostic testing before making a final decision. All decisions concerning refunds/replacements are at the discretion of Mouton Blanc Farms.

 

Unfortunately, as with humans most problems with dogs do not show up until middle or old age. All animals eventually develop health issues. We have designed our breeding program to mitigate as many potential problems as possible for as long as possible but even the best parents do not guarantee against future health issues. Therefore, we do not warrant your dog against hip problems, allergies, skin problems, heart problems, eye disease, hearing loss, kidney or renal issues, behavioral problems, cancer, etc. to name a few. Many if not most of these problems can be mitigated though proper diet, preventive vet care and lots and lots of exercise.

The buyer is solely responsible for all veterinarian bills.

This health guarantee only applies to those puppies who were sired by Nash. 

 

Puppy Care and owner Expectations:

Buyer agrees to provide a healthy diet, and will endeavor to ensure the pup maintains a healthy weight.

 

Buyer will also provide the puppy with daily exercise, human contact and a warm place to sleep. The puppy will not be housed outdoors, on a chain, or be left unattended in a kennel. Please love your puppy and treat it like a member of your family. If your puppy does not receive enough attention behavioral issues may result and will make void our warranty in full.

 

Buyer agrees to keep the puppy on a vaccination schedule, without interruption including heartworm prevention. Failure to do so voids all warrantees.

 

We highly recommend having your dog microchipped

 

Your puppy is sold with limited registration

 

This agreement is voided in its entirety if it is found that the pup/dog has been mistreated, abused, or neglected in any way.

 

Please be sure your new puppy has a constant supply of fresh water. Puppies drink a tremendous amount of water. It is extremely important to have plenty of water available to prevent dehydration, bladder infections and to maintain optimal health.

 

We feed our puppies Purina Pro Plan Puppy Chow-chicken and rice formula. You can continue on this food or switch to another. If you switch food do it over a few days to avoid stomach issues with your puppy.

© 2020 by MOUTON BLANC FARMS. 

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